We are currently upgrading to a Flash based Virtual Tour to
improve the viewer experience. All our new Real Estate tours are done
in Flash and we are converting the business tours as they are upgraded.
If you are having problems viewing the tours please update your flash plugin for your
computer browser at: flash player update
Some versions of Internet Explorer can make a clicking sound while loading links, you can stop this noise by
following the instructions here: stop clicking noise
If you are having problems with the Java Based tours, please follow the
instructions below. Please feel free to call us if you have any questions or would like to speak with a
tech person at: 604-575-1244 or toll free: 1-866-251-1244
Java Based Tours:
Until recently, a key part of Seevirtual360's Virtual Tour
solution was its Java-based viewing technology. For the Virtual
Tour to function properly on your computer it may be necessary
to update files in Internet Explorer.
If you are running Windows you can download from Java.sun.com
to upgrade your Java to the latest version.
If you still have problems, go into your browser
menu and choose: Tools/Manage Add-ons and make sure your Sun
and java are 'enabled'. If you are not familuar with computer
settings you may want to have a service person edit the settings
and security permissions for you.
We have also recieved questions regarding
floorplan and other buttons on the tours. If the button is 'greyed'
out, this means that the option is not available on that tour.
If you cannot view the large still images, first try to double
click on the thumbnail images. Depending on your internet speed
you may need to wait a few seconds for the popup images to be
visible. If this does not work, you may have a popup blocker
set to block popup images. There is a popup blocker in Internet
Explorer, under tools/popup blocker at the top of your browser.
Some virus scan software and some spyware software also can
have this option and you may need to check with your setup instructions
to adjust or disable it.
Another common problem with the still images is that the browser will
drop the image to the bottom task bar (bottom of your screen) the image will change in the browser
but not be visible because it is minumized. Clicking on the slideshow button to view the stills should
fix this problem.
Mac Users: If you are experiencing problems viewing the Virtual Tours or static shots, please try downloading the Safari browser from www.apple.com.
Function
|
Keyboard
|
Mouse
|
Stopping the Rotation
|
press any key - to resume press V
|
Click left mouse button anywhere on the pan - to resume spinning click box
icon
|
Panning
|
press the ARROW keys.
|
Click left mouse button and hold down and drag your pointer left or right
|
Zooming In |
press A or SHIFT
|
Hold down "Shift" key, click left mouse and drag up |
Zooming Out
|
press Z or CONTROL
|
N/A |
If you can't find the answer to your Virtual Tour question below, or if you have comments or suggestions, please don't hesitate to e-mail us at info@seevirtual360.com.
Minimum system requirements
The following hardware and software is needed to use the Worldwide Info Systems Virtual Tour:
Windows
- Pentium® computer running Windows 95, or Pentium 166 computer running Windows NT
- 16MB RAM for Windows 95, 32 MB RAM for Windows NT
- Netscape® Navigator 3.0 or higher, Netscape Communicator 4.01 or higher, or Internet Explorer® 3.0 or higher
- 256 color display (thousands highly recommended)
Macintosh
- Power Macintosh running System 7.5.1 or higher
- 14MB RAM allocated to the Web browser
- Netscape Navigator 3.0 or higher, Netscape Communicator 4.01 or higher, or Internet Explorer 4.0
- 256 color display (thousands highly recommended)
Some files available on this site require Adobe Acrobat Reader to be able
to view the documents. If you do not have Adobe Acrobat Reader installed you
can get a free version by clicking
here.
